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UBA Video Banking
OS :
Version :4.1
Size :42.70Mb
Updated :Jun 21,2019
Developer :United Bank For Africa
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Here are three topics that users may discuss online, in the form of questions: 1. What are your initial impressions of the UBA Video Banking app's user interface and navigation? 2. How user-friendly do you find the app's video banking features, such as video conferencing and file sharing? 3. Have you experienced any issues with the app's security or data privacy, and if so, how did you resolve them?
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Pros and Cons from users' feedback
Based on the user reviews on the UBA Video Banking app, I have compiled the following pros and cons: **Pros:** 1. Secure and seamless video banking experience, praised for ease of use and intuitive design. 2. Real-time assistance from knowledgeable and friendly customer support representatives. 3. Convenient mobile banking features allow users to access accounts and services anytime. **Cons:** 1. Glitches and connectivity issues occasionally arise, causing frustration and lost connections. 2. Some users find the app's navigation and menu structure confusing and difficult to navigate. 3. Limited language support and translation options hinder access for non-English speaking users. Please note that these are based on the reviews available on the App Store and may not represent the full range of opinions on the app.
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Description
UBA Video Banking mobile application enables customers connect face to face with UBA Customer Experience Experts and Relationship Managers from the convenience of their living and work space through video calls and resolve most of their banking queries, get information on product and promotional offers while on the go, round the clock, 365 days a year. This service is offered exclusively to all Non Resident Nigerian(NRN ) Customers and Black, Platinum, Gold Card Customers as well as Visa Dual Currency Card customers of the bank. Providing them with the opportunity to interact with the bank in real time. This application is targeted at enhancing the customer’s experience through human interaction at anytime from anywhere across the globe.
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