After analyzing the reviews of the Booksy app on the Google Play Store, I've compiled a list of 5 points of pros and cons to help you make an informed decision. **Pros:** 1. **Easy booking and scheduling**: Many users have praised the app for its user-friendly interface, making it easy to book appointments and schedule services. 2. **Wide range of services**: Booksy offers a wide range of services, including haircuts, massages, and beauty treatments, which is convenient for users who want to book multiple services at once. 3. **Good communication**: Some users have mentioned that the app allows for good communication with the salon or spa, making it easy to confirm appointments and receive reminders. 4. **Discounts and promotions**: Booksy often offers discounts and promotions, which is a great incentive for users to try out new services or book multiple appointments. 5. **Good customer support**: Some users have praised the app's customer support, saying that they were able to resolve issues quickly and efficiently. **Cons:** 1. **Technical issues**: Some users have reported experiencing technical issues, such as app crashes, slow loading times, and difficulty booking appointments. 2. **Limited availability**: Booksy is not available in all areas, which can be frustrating for users who want to book services in a specific location. 3. **Poor salon selection**: Some users have mentioned that the app doesn't always offer the best selection of salons or spas in their area, which can make it difficult to find a suitable option. 4. **Confusing payment process**: A few users have reported difficulty with the payment process, saying that it's unclear or confusing. 5. **Lack of transparency**: Some users have mentioned that the app doesn't always provide clear information about services, prices, or salon policies, which can be frustrating for users who want to make informed decisions. Overall, the reviews suggest that Booksy is a convenient and user-friendly app that offers a wide range of services and good communication with salons and spas. However, some users have experienced technical issues, limited availability, and poor salon selection, which may be drawbacks for some users.