Based on the user reviews of the Ticketmaster app, here are five points of pros and cons to help you make a conclusion: **Pros:** 1. **Easy to use**: Many users have praised the app for its user-friendly interface, making it easy to navigate and find events. 2. **Convenient**: The app allows users to purchase tickets quickly and easily, with many reviewers appreciating the ability to access tickets on-the-go. 3. **Wide selection of events**: Ticketmaster offers a vast range of events, from concerts to sports games, and users have reported being able to find tickets to their desired events. 4. **Good customer service**: Some users have mentioned that the app's customer service team is responsive and helpful in resolving any issues that may arise. 5. **Regular updates**: The app is regularly updated, which has been praised by users who appreciate the improvements and bug fixes. **Cons:** 1. **Frequent errors and crashes**: Some users have reported experiencing frequent errors and crashes, which can be frustrating and make it difficult to use the app. 2. **Hidden fees**: A few reviewers have mentioned being surprised by additional fees added to their ticket purchases, which can be annoying and increase the overall cost. 3. **Limited seat selection**: Some users have reported difficulty finding seats in their preferred location, which can be disappointing. 4. **Poor app performance**: A few reviewers have mentioned that the app can be slow or unresponsive at times, which can make it difficult to use. 5. **Difficulty with refunds**: A few users have reported having trouble getting refunds or resolving issues with ticket purchases, which can be frustrating and stressful. Overall, the app seems to have its strengths and weaknesses. While it offers a convenient and easy-to-use experience, some users have reported issues with errors, fees, and customer service. If you're considering downloading the app, it may be worth weighing the pros and cons to decide if it's right for you.