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Teamwork Desk
OS :
Version :2.2.0
Size :
Updated :Jun 13,2022
Developer :Teamwork.com
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Based on online discussions about the Teamwork Desk app, here are three topics and corresponding questions: Topic 1: User Experience What do you think about the app's interface and usability? Topic 2: Collaboration Features What features do you hope the app would improve for seamless team collaboration? Topic 3: Integration and Integration Can the app seamlessly integrate with your existing work tools and software?
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Pros and Cons from users' feedback
Based on the user reviews of the app "Teamwork Desk", I've compiled three pros and three cons for you: **Pros:** 1. Users praise the app's simplicity and ease of use, saying it's "intuitive" and "easy to navigate". 2. Many users appreciate the app's features for collaborating with teams, including "real-time updates" and "smooth file sharing". 3. The app's speed and responsiveness are praised, with users saying it's "fast" and "works flawlessly". **Cons:** 1. Some users encounter issues with logging in, describing it as "frustrating" and "recurring". 2. A few users report troubles with file uploads, stating it's "slow" and "sometimes fails". 3. A handful of users criticize the app's limited customization options, saying it's "basic" and "doesn't offer much". Let me know if you'd like me to refine or expand on these points!
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Android
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Description
Support customers from anywhere, at any time with the Teamwork Desk helpdesk app. Keep an eye on customer activity, create new tickets in the field and manage existing tickets no matter where you are — lounging by the pool, traveling by train, or hiking in the hills, we’ve got you and your customers covered.

Key Features:

• Manage your help desk on the go with full dashboard access
• Create new tickets and reply to existing tickets while you’re away from your desk
• Quickly assign and manage requests with bulk updates on ticket priority, status, inbox and much more
• Add private notes to tickets to collaborate with your team
• Review and sign-off on replies from agents enrolled in training
• Generate time logs on all replies
• Search tickets
• Manage agents, customers and company profiles
• Create tasks directly in your linked Teamwork Projects installation

Questions? Click on the App Support link below and we'll be more than happy to help!

Love the app? Leave a quick review below!
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