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SAP Support Now
OS :
Version :2.1.0
Size :
Updated :Sep 18,2019
Developer :SAP SE
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Here are three topics that users may discuss about the app, turned into questions: 1. What features do you expect to use most in the SAP Support app, such as chat or knowledge base? 2. How do you plan to use the app for troubleshooting and resolving issues with SAP systems and products? 3. Are you looking forward to the app's integration with other SAP tools and platforms, such as SuccessFactors or Concur?
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Pros and Cons from users' feedback
I'd be happy to help you with that! After analyzing the user reviews on the Google Play Store, here are three pros and three cons of the app: Pros: 1. "Easy to use and navigate, great for sending and receiving messages quickly." 2. "Secure and reliable, no issues with data encryption or transmission." 3. "Constantly improving, with new features and updates added regularly." Cons: 1. "Occasional glitches and crashes, frustrating when trying to send important messages." 2. "Limited customization options, can't personalize the app to my liking." 3. "Some users report issues with group chats, difficulty in managing multiple conversations." Please note that these are general summaries based on the user reviews, and individual experiences may vary.
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Description
SAP Support Now is designed to help SAP customers get end-to-end support while working with SAP solutions. It takes advantage of convenient multimedia tools and the flexibility on smart phones to make the interactions between customer and SAP support easier.

With SAP Support Now for Android, you can view your incident list with different filter conditions, reply or close the existing incidents on your mobile device in anywhere and any time. And when SAP provides any new updates, the mobile app will receive a notification to remind you. It has seamless integration with SAP ONE Support Launchpad. Incident can be processed on mobile or Support Launchpad as you wish.
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Comments (5)
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  • S
    By Samir T.VJul 25,2022
    Really helpful to follow and track.Need to add more features.
  • S
    By SAPPro TraininghubMay 24,2022
    Nice app
  • J
    By Jonathan ProwAug 25,2021
    Actually a lot easier to reply to incidents than web version
  • J
    By Jimin IfahJul 6,2021
    Easy to use
  • R
    By Ramesh RangarajanFeb 9,2021
    OK But script is displayed in html format
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