PetSmart
OS :
Version :5.6.5
Size :
Updated :Oct 8,2022
Developer :PetSmart LLC
Ask AI
You can ask the AI some questions about the app
Here are three topics that users may discuss about the PetSmart Consumer Mobile app, turned into questions: 1. What features do you expect to use most in the PetSmart Consumer Mobile app? 2. How do you plan to use the app to manage your pet's health and wellness? 3. Are you looking forward to using the app's rewards and loyalty program features?
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Pros and Cons from users' feedback
Based on the user reviews of the PetSmart Consumer Mobile app, here are three pros and three cons: Pros: 1. Easy checkout process saves time at the store. 2. Convenient loyalty program tracking and rewards. 3. Helpful in-store navigation and product search. Cons: 1. Technical issues with app loading and navigation. 2. Limited product availability and inventory updates. 3. Unhelpful customer support and long response times.
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Description
At PetSmart, we know being a pet parent is one of life’s most rewarding experiences. It also raises many questions! So, we’ve built our app to be a valued resource for every step of your journey as a pet parent. You’ll find helpful articles, products, services bookings and can shop for all your pet needs in one place.

• With in-app shopping, you can get all your pet essentials in one place. In a rush? Get your order in 1 hour with buy online pick up in store.
• Sign up for our Treats loyalty program. You’ll earn points every time your shop & you can manage your account through the app.
• Get your pet looking fresh with in-app salon booking, appointment management & easy rebooking
• Check Doggie Day Camp availability
• Make & manage PetsHotel reservations
• Play Treat Trail – connect treats, earn points & get coupons
• Tailor the app experience to your entire pet family with personalized offers & content
With a store locator, helpful resources, in-app shopping, services bookings, informative articles & videos, the PetSmart App is a great resource for a great life with your best friend!
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Comments (5)
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    By Hana TaylorAug 20,2022
    Very glitchy. Everytime I click something or try to scroll the loading icon comes up. Not only that, but it will rapidly appear, disappear and reappear multiple times in the matter of miliseconds. Sometimes the app will just crash and I'm unable to order what I wanted. I expected this issue to be resolved sooner, considering how big of a company PetSmart is, but alas it has been happening for at least the past 2 years that I have been using it.
  • A
    By Anthony BascianoAug 20,2022
    Horrible app! I was forced to update the app, August 2022, the update removed social media sign in. Because of this update, I had to create a new login, and I lost nearly $50 off in petsmart treat rewards! Very disappointing will I get reimbursed by this?
  • A
    By Alexis LehmannAug 20,2022
    Keeps crashing when clicking in the cart
  • M
    By Miranda RamoutarAug 19,2022
    Love it! It is practical, very useful, easy to use, and saves a lot of time. I had no issues with it. I definitely will be doing my online orders through this app again.
  • P
    By P.R. QAug 19,2022
    It's easier to just use their website on your phone. The app is soo slow to load, sometimes crashes
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