OurBus
OS :
Version :1.11.20220609
Size :47.66Mb
Updated :Jul 8,2022
Developer :OURBUS
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Here are three topics that users may discuss about the OurBus app, turned into questions for you to answer: 1. How do you feel about the app's real-time tracking feature? 2. What is your experience with customer support on OurBus? 3. Have you found the app's automated booking process to be efficient?
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Pros and Cons from users' feedback
Based on the user reviews, here are three cons and pros for the OurBus app, each within a 15-word limit: **Pros:** 1. Convenient and reliable service with timely arrivals and departures. 2. User-friendly interface and easy booking process make travel planning simple. 3. Competitive pricing and discounts for frequent riders make it a great value. **Cons:** 1. Limited routes and schedules make it inconvenient for certain travel routes. 2. Technical issues with app functionality and poor customer service experiences. 3. No clear refund or cancellation policies for changes or disruptions.
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Description
“[The OurBus] fare structure, modern technology and perks like free bottled water... give their product an edge” - NY Times Book your bus tickets, view your boarding passes, track your bus in real-time, get discounts for referring others and communicate with customer service 24/7 all in the OurBus app! Save time and money with our direct intercity service or commuter routes. OurBus is a regional transportation company created to make the feeling of traveling just as good as the feeling of arriving. Since 2016, we have developed a network of intercity, commuter and charter bus services that connect almost 100 bus stop locations across the US. We identify areas that need better transportation and work with only the highest-quality, vetted bus owners to provide service. Our transportation services bring together people between cities, suburbs, universities or tourist destinations to create a world where there are no boundaries to where people can live, work or meet. We prioritize convenience, with stop locations near public transportation and schedules based on demand. Passengers can expect to enjoy the amenities of a modern bus with free Wifi, power outlets, comfortable reclining seats, a sanitized restroom and free bottled water. Customer service is at our core so you can chat with a real person 24/7 and we have the most flexible rescheduling policy in the industry. Our stops include (some only seasonal service): Albany, NY | Allentown, PA | Ann Arbor, MI | Annapolis, MD | Austin, TX | Baltimore, MD / White Marsh, MD | Bensalem, PA | Bethesda, MD | Bethlehem, PA | Binghamton, NY | Blacksburg, VA | Bloomington, IN | Bloomsburg, PA | Boston, MA | Brockport, NY | Brooklyn, NY | Buffalo, NY | Calverton, NY | Camden, NJ | Charlottesville, VA | Chicago, IL | Cincinnati, OH | Clifton, NJ | College Station, TX | Columbia, MD | Cortland, NY | Dallas, TX | Detroit, MI | Douglassville, PA | Durham, NC | Ellicott City, MD | Fort Lauderdale, FL | Fort Myers, FL | Fort Washington, PA | Fredericksburg, VA | Geneseo, NY | Geneva, NY / Waterloo, NY | Hamilton, NJ | Harrisburg, PA | Harrisonburg, VA | Hellertown, PA | Houston, TX | Hyannis, MA | Indianapolis, IN | Irving, TX | Islandia, NY | Ithaca, NY | JFK Airport, NY | Kendall Park, NJ | King of Prussia, PA | Kutztown, PA | La Crosse, WI | Lafayette, IN | Lake Delton, WI | Lancaster, PA | Lexington, KY | Los Angeles, CA | Louisville, KY | Lowell, MA | Madison, WI | Malvern, PA | Manhasset, NY | Medford, NY | Melville, NY | Methuen, MA / Lawrence, MA | Miami, FL | Milwaukee, WI | Minneapolis, MN | New Brunswick, NJ | NYC, NY | Newark, DE | Newark, NJ | Niagara Falls, NY | Norfolk, VA | Northampton, MA | Oakland, CA | Ocean City, MD | Oneonta, NY | Orlando, FL | Oswego, NY | Paramus, NJ | Philadelphia, PA | Pittsburgh, PA | Princeton, NJ | Providence, RI | Quakertown, PA | Queens, NY | Raleigh, NC | Reading, PA | Richmond, VA | Rochester, MN | Rochester, NY | Rockville, MD | San Francisco, CA | San Jose, CA | Sarasota, FL | Springfield, VA | Stamford, CT | State College, PA | Staten Island, NY | Stony Brook, NY | Syracuse, NY | Tampa, FL | Towson, MD | Tysons, VA | Union City, NJ | Washington DC | Wells College | Wescosville, PA | West Chester, PA | White Plains, NY | Williamsburg, VA | Wilmington, DE | Woodbury Common | Worcester, MA | York, PA | Zionsville, IN Don’t see the route you want? Request a Route in the app and share it with others. We’ll start any route with 100 requests! Follow OurBus on Instagram for entertaining activities during your ride, contests and promotions on our already cheap bus ticket prices https://www.instagram.com/rideourbus/ Facebook: https://www.facebook.com/rideourbus/ LinkedIn: https://twitter.com/RideOurBus Twitter: https://twitter.com/RideOurBus YouTube: https://www.youtube.com/ourbus For Charter requests : https://www.ourbus.com/charter
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Comments (3)
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    By DropSodexoFeb 13,2022
    This bus is amazing! It has extremely cheap prices and is the only bus I could find that drives to Geneva from New York City or Buffalo. The buses are always nice with a bathroom and water bottles. Most of the people complaining on this app simply do not arrive on time or in the right area. This bus works so well because they always leave on time and thus arrive on time. They will not wait for you and they shouldn’t, it’s a waste of everyone else’s time. If you want to book this bus but are worried about the bad reviews, just do not show up late and you’ll have a great experience.
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    By IMiller5672Aug 24,2020
    I took the 8am-12pm bus from NYC to Ithaca with about ten other Cornell students. We were supposed to be dropped off at the Robert Purcell Community Center for coronavirus testing (as shown in our OurBus ticket and as stated by Cornell). The bus driver made us get off at a Starbucks 2 miles away. We told him respectfully that our stop was RPCC as shown in the ticket. He told us he would not drive onto campus, took all of our luggage off the bus, and made us get off. We all had to order a Lyft to RPCC because it would have been a hilly walk with 100+ lbs of luggage each. Almost everyone got a Lyft or were picked up by friends. Because Ithaca is a small city, two of us could not get a Lyft for over an hour. We eventually took a public bus, which dropped us off about a quarter mile away from RPCC, so we still to walk up an incline with a ton of luggage. This could have all been avoided if the bus driver dropped us off at the right place.
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    By MonkeyJarMadnessApr 21,2019
    Appreciative that Klein Bus has now offered rides to and from nyc to reading, pa after Bieber bus went out of business. The service is also great, something as little of a gesture as having extra water for passengers goes a long way. The bus is always on time as well. It would be great if there were more trips but I know that doesn’t happen over night. For now, thanks Klein bus!
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