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Marriott Bonvoy: Book Hotels
OS :
Version :10.38.0
Size :174.99Mb
Updated :Oct 17,2022
Developer :Marriott International
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Here are three topics that users might discuss about the Marriott Bonvoy app, turned into questions for you: 1. What features do you like most about the Marriott Bonvoy app's hotel search and booking process? 2. How do you use the app to track and redeem your Marriott Bonvoy points and rewards? 3. Have you experienced any issues with the app's navigation, design, or functionality, and how did you resolve them?
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Pros and Cons from users' feedback
Based on the users' reviews on the Marriott Bonvoy app, here are three pros and cons: **Pros:** 1. Easy to use interface for booking and managing stays, streamlining travel planning. 2. Convenient rewards program with flexible redemption options, increasing user loyalty. 3. Quality hotel selection and global presence simplify travel arrangements. **Cons:** 1. Limited international hotel availability and inconsistent inventory affects booking options. 2. Technical issues and app glitches hinder seamless user experience and booking process. 3. Complex loyalty program rules and constraints can be frustrating and confusing.
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Description
Book direct and enjoy exclusive offers with Marriott Bonvoy™ to take the stress out of travel and find the best hotel deals. Search hotels, resorts, and luxury destinations across 7,000+ hotels and 30 brands. Earn rewards when you book with Marriott Bonvoy. Unlock extraordinary hotel deals and travel experiences with the Marriott Bonvoy App! Best Rate Guarantee: There are few guarantees in life. But our Best Rate Guarantee is one of the best. It ensures that you’ll always get the best rate available when you book directly with Marriott. Search Hotels, Book Stays and Earn Rewards: Search hotels and book your travel all within the app. Earn and redeem points for your stays booked directly with Marriott and reward yourself with a vacation. Flexible Cancellations: Things change. That’s why we offer flexible cancellation options to give you reassurance when booking your next stay with us. Use the app to adjust travel plans with ease. Our Commitment to Clean: As we welcome you back to our hotels around the world, we are committed to providing you with a safe environment. Check-In to your Hotel On-The-Go: Check-in to your hotel from anywhere with Mobile Check-in. Just let us know when you're arriving, and you'll receive a notification when your room is ready. Manage your Marriott Bonvoy Account: Check your point balance, view your stay history, folio, and more. Enjoy Exclusive Marriott Bonvoy Hotel Offers: Take advantage of exclusive offers and content for Marriott Bonvoy members that you can take use right away. Marriott Bonvoy also offers free WiFi for Bonvoy members at most hotels. Not a Marriott Bonvoy member? Download and join, all through the app. Order Food and Drinks Ahead of Time: Order ahead while you’re out exploring. Browse and order food and drinks from your hotel’s menu at participating properties, and it will be ready when you return. Contactless Access to Hotel Keys and Amenities: Never worry about losing your key card again. The Marriott Bonvoy Mobile Key can be used to open your hotel room and easily access any hotel amenity. With Mobile Key you can get to your room faster. Use it to open your room, parking garage, fitness center, lounge, and pool. Convenient Ways to Chat During your Stay: Mobile Chat lets you talk directly to your hotel. Available just before, during and even after your stay, ask the front desk for local recommendations, request amenities and more while on-the go. Need something? Mobile Requests gives you a list of amenities to choose from to customize your stay, or even ask for something you forgot, like a comb or toothpaste. Marriott Bonvoy Hotel Brands: Use the Marriott Bonvoy app to book hotel stays with any of our 30 brands, including AC Hotels by Marriott®, Aloft® Hotels, Autograph Collection® Hotels, Bulgari®,Courtyard®, Delta Hotels®, Design HotelsTM, EDITION®, Element®, Fairfield Inn & Suites®, Four Points® by Sheraton, Gaylord Hotels®, JW Marriott®, Le Méridien®, Moxy® Hotels, Marriott Executive Apartments®, Marriott Hotels®, Marriott Vacation Club®, Protea Hotels®, Renaissance® Hotels, Residence Inn®, Sheraton®, SpringHill Suites®, St. Regis®, The Luxury Collection®, The Ritz-Carlton®, TownePlace Suites®, Tribute Portfolio®, W® Hotels and Westin® Hotels & Resorts
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Comments (3)
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  • R
    By ReyviatorApr 12,2019
    This is my go to app for hotel reservations. It’s easy to navigate, choose rooms, filter brands and book. Check in is super easy and the feature to select checkout time, modify dates or even cancel is just awesome. This app is way better than those of the other hotel brands, I just wish there was an option to book more than 3 rooms, and I’d like to be able to add my companion’s MR numbers. Please Marriott, make it happen! ??
  • C
    By China HApr 2,2022
    I have elite status with Marriott, and regularly use this app (100s of bookings). It seems super convenient, but my advice is to be very careful - the behaviour is not always consistent across hotels. For example, it is easy to sometimes mistakenly book non-refundable bookings under the “standard” label - to me this is a deceptive practice on the part of some hotels since “standard” bookings are usually refundable up to 1-2 days prior to arrival. Also I have had several examples of the cancel button not working after I clicked it. The booking disappears from the app, then suddenly reappears a few days later. I then subsequently have to beg the hotels to allow me to cancel without penalty, which isn’t always successful (since they assume it’s my fault), resulting in $100s of losses. So always check the cancellation terms very carefully, and if you do cancel with the app, ALWAYS ensure you receive an email with a cancellation confirmation number.
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    By Camilla810Dec 19,2019
    I recently used the Marriott Bonvoy app on two business travel stays. The app functionality was one of the reasons I chose the hotel. I particularly liked the idea of mobile check in, mobile room key and receipts being available for download from the app. None of these features work as advertised. Mobile check in advises you that you will receive a notification when your room key is ready. This never came. I was advised at the front desk that in fact visitors must sign in with reception, even if they have used mobile check in. This defeats the object entirely from the visitor’s point of view. The mobile room key worked for the room only and not for the elevators or fitness centre, so it was still necessary to collect plastic keycards from reception and carry them at all times. I have some kind of weird forcefield around me that wipes keycards so this was a massive disappointment for me. Receipts are not available in my account and, because I made the mistake of using mobile check ...
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