Lugg - Moving & Delivery
OS :
Version :2.3.2
Size :55.25Mb
Updated :Sep 22,2021
Developer :Lugg
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Based on online discussions about the Lugg Moving Delivery app, here are three topics and questions: Topic 1: Shipping Prices What do you think about the app's pricing strategy?
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Pros and Cons from users' feedback
I'd be happy to help you with that! After analyzing the user reviews on the Apple App Store, here are three pros and three cons of the Lugg Moving & Delivery app: Pros: 1. Easy to use: Users praise the app's user-friendly interface and simple booking process. 2. Reliable service: Many reviewers appreciate the app's reliable and efficient delivery services. 3. Competitive pricing: Some users mention that the app offers competitive pricing for moving and delivery services. Cons: 1. Limited availability: Some users complain about the app's limited availability in certain areas. 2. Poor customer support: A few reviewers express frustration with the app's customer support, citing long wait times and unhelpful representatives. 3. Unreliable tracking: Some users report issues with tracking their deliveries, leading to frustration and uncertainty
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Description
Lugg connects you to our network of vetted professional movers and a truck, anytime you need it. It's the perfect alternative to traditional movers, renting a truck and doing it yourself- our app connects you with independent strong luggers to help with moving, home delivery, hauling and junk removal. We are a fast, easy, and affordable way to get help with your apartment move, to pick up that new sofa purchased on Craigslist LetGo Offerup, or new stuff delivered from stores like West Elm, Pottery Barn, Crate & Barrel, World Market, Wayfair, HomeGoods, Best Buy, Ashley Furniture, Target and IKEA. Why Lugg: • Easy - Save yourself the time and headache. Schedule a Lugg in minutes. Some call us the Uber for delivery. • Stress free - Every move is accepted unlike Dolly, TaskRabbit, Takl, HomeAdvisor & Thumbtack. • Affordable - Get a guaranteed price upfront before you book—no surprises! • Convenient - On-demand, on your schedule. Choose as soon as 30 minutes from when you book. Book for today, or next month - it’s up to you!  • Safe - All Lugg Luggers are independent contractors who are background checked, reviewed, and backed by a commercial insurance policy. Use Lugg to find help with the following moving services & more:  • Small Apartment Moves. For the DIY mover that needs help moving large items like beds, dressers, tables, couches, and more.  • Retail Store Delivery. More convenient, faster, and often cheaper than traditional home delivery options. • Craigslist, OfferUp, letgo, Pick-ups. Don’t let public transit or a small car keep you from that sweet Craigslist deal.  • Small Business Moves. Office move? Find help to get settled in quick. • Junk Removal. Book a Lugg to remove and haul away your junk. Includes trash removal and responsible disposal. • Donation Drop-off. Pile of stuff collecting dust? Luggers can also do donation runs.  • Storage Moves. Move your stuff into your Public storage, U-Haul, Extra Space Storage unit with Lugg. It’s easier than renting a truck and doing all the heavy lifting yourself! Don’t need a truck, just some extra muscle? Luggers can also assist with many of your house projects that require an additional set of hands. Don’t bother your family, friends, or neighbors—book a Lugg to help. • Furniture relocation and removal • Loading and unloading a box truck • Appliance moves • Anything that two people could reasonably move How it Works 1. Enter Your Details - Tell us when, where, and what you need help with. 2. Get Your Price - Get an instant, guaranteed price. 3. Schedule Your Lugg - Rest easy, one more thing checked of your list! 4. Track and communicate with your Luggers in real-time Try this moving app for your next move! Renting a U-Haul, Penske, Budget or enterprise truck is a thing of the past. Our luggers are ready to help you with your apartment move, IKEA delivery, furniture delivery, furniture donation, dump run, junk removal, storage unit move, mattress removal, office move, and everything in between. Live in San Francisco, Silicon Valley, Los Angeles, Seattle, San Diego. More coming soon! Say hello to your personal movers ready to load, haul and delivery anything for you. We'd love to hear from you. Email: [email protected] Twitter: @lugg
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Comments (3)
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    By ghttt3Aug 14,2019
    Downloaded app while in a Costco to set up a couch pickup and delivery. Submitted the request on a Friday for the following Tuesday. App gives you day and 1 hour time frame choice. Chose Tuesday from 4-5pm. Received a text message the day of stating luggers will be heading out to pick up some time between 4-5. Pick up from 4-5? Who cares what time they pick up. It’s a Costco, I only care about what time they will arrive! Very vague with their wording. And the pickup time really does me no good if I’m trying to coordinate what time to be at the destination address. In this case if they arrive at Costco at 5pm they will hit traffic and I have no idea when they will arrive. Here’s the problem: the luggers called and said they had just received the order a coupe hours ago. They were coming back from the Bay Area and would not be to the pickup location until 6 or 6:30. So my initial time frame was not even close to accurate. They ended up delivering about 7pm. Which means I lost 3 outs if...
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    By SghaffariOct 4,2017
    This was the most incredible experience. I ordered my couch that I had just purchased from a store that night to be scheduled to delivered by Lugg the following day. Not only did they get the location 15 mins early, but they kept in touch with me the entire time, AND they were nice enough to move the old couch upstairs to then bring in the new couch. All the while, with the best attitude. As a bonus - being a female, with two male strangers coming into my home, I felt very safe and comfortable. I am not one to write reviews and if I ever do it's for a reason. It's cheaper than any furniture store shipping it out. depending on how far you need the furniture shipped, any other company would charge $10 more with inconvenient times etc. they are worth it.
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    By jasperpwuJul 20,2021
    Loggers came 20+ minutes late, yet it was counted towards my bill as extra $40+ dollars. Then they take their time moving and wrapping very slowly, much slower than the other moving services I used. I’m guessing it’s because the slower they are, the more labor minutes are counted, and the more they will earn. It’s like if Uber is charged by minutes and driver takes detour to get you there. It’s horrible experience watching them wrapping and inching slowly while I’m in a hurry to finish up moving and continue with my work. I even helped them move because they are so slow and I couldn’t stand it. Then I contacted Lugg support. And there was no response. I WILL NEVER USE LUGG AFTER THIS TIME. Update: Customer support told me they refunded me 10 dollars for courtesy reason and claimed there is not wrong in their calculation that only 31 minutes were counted yet the app clearly shows 40+67 minutes were counted respectively at pickup and destination. After I responded that, customer support...