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LEAN
OS :
Version :2.0.0
Size :
Updated :Aug 14,2021
Developer :United HealthCare Services, Inc.
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Based on online discussions about the Lean app, here are three topics and questions for you: 1. What features were you expecting to see improved in the Lean app? (20 words) 2. How have you found the user interface of the Lean app on your device? (20 words) 3. Have you experienced any issues with the Lean app's login or authentication process?
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Pros and Cons from users' feedback
Based on the users' reviews, here are three cons and pros of the app: **Cons:** 1. "App frequently crashes and freezes, causing frustration and lost data." (15 words) 2. "User interface is cluttered and confusing, making it hard to navigate." (15 words) 3. " Limited features and functionality compared to other similar apps." (15 words) **Pros:** 1. "App is user-friendly and easy to set up, even for those new to healthcare." (15 words) 2. "Secure and reliable, providing peace of mind for sensitive medical information." (15 words) 3. "Helpful customer support team is responsive and addresses issues promptly." (15 words) Note: The reviews are based on the Google Play Store reviews at the time of my knowledge cutoff, and may change over time.
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Description
UnitedHealthcare® LEAN™ is an electronic Medicare enrollment tool for UnitedHealthcare sales agents. LEAN helps licensed sales agents (ISR, ICA and EDC/FMO) assist consumers with the enrollment process by providing an easy-to-use electronic version of the Medicare application for all major UnitedHealthcare plans, including Medicare Supplement.
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Comments (4)
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  • A
    By Aurelia Dyson-HouseNov 22,2021
    Have not used on phone only on desktop computer
  • R
    By Robin ChapoAug 18,2021
    Easiest of all to use
  • J
    By John ClementJun 22,2021
    Have used UHC LEAN app for 1.5 years! Mostly great... but stopped working on my Android last month; UHC Help Desk says its not designed for phones; UHC: "We don't support it," even though it is a mobile-optimized app. UHC is like a Giant Slug trained by Sloths.
  • A
    By Andy BenderJun 9,2021
    I tested LEAN (version 1.4, though the version # doesn't seem to change even as newer versions are released) on a Samsung Galaxy Tab A (SM-T550; 32GB) running Android 7.1.1. Firstly, the LEAN user guide discusses Optum ID and hasn't been updated to discuss the One Healthcare ID login authorization. When I started the app with a Wi-Fi connection, I was prompted for One Healthcare credentials and taken to a credentials profile page. So, as suggested by an earlier commenter, I started the app without a Wi-Fi connection ("offline" mode) and was prompted for a One Healthcare ID and PIN that I had created earlier. I exited LEAN at that point, turned on Wi-Fil, and restarted the app in online mode. This worked and the app displayed the Home page. One of the Home page functions is Reset Offline PIN. I tried it and it worked. HTH. I recommend that you test your LEAN instance on your tablet device before a client meeting. Best regards. “Love and compassion are necessities, not luxuries. Without ...
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