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By i give up on this locationJul 28,2018

I love Krispy Kreme Doughnuts but the location in Charlottesville Va is having problems every single time I go in or drive up. Last week I ordered a chocolate covered cream filled and a banana cream. Got to the they were having a problem make Banana cream. 3rd time I have tried to get that one. Got on the road and my chocolate cream filled was custard filled. Called the location cause that happens a lot. Did not answer their phone. Yesterday not enough help for the buy one dozen get one for 1.00 had a problem ringing the deal. Said the rewards thing was down. Twice the glaze machine was not working. Ugh I give up

By '93 BruinApr 3,2019

Installed the app and tried signing up for the Rewards Program. Enter my info and get a message that I already created an account (I did?). Select the Forgot Password link and get an e-mail with a 4-digit pin. Type the pin in, and get an error that the pin # can’t be found. Request new pin, get new pin, type it in: same error. Went through it 3 times without success. There is no customer service link or contact to follow up with, so I think I’m done trying. UPDATE: Tried to give this app a second chance. Again, I was told that I already had an account (I do not). Tried a bunch of my commonly-used passwords and none of them worked. So, I tried the password recovery option and was given a screen to input a 4-digit PIN that was being sent to my e-mail. I exit the app, check my e-mail, get the pin, and go back into the app to type it in (takes maybe 5 seconds max)... and the app has reset to its home screen! I can’t get back to the PIN input screen, so I try again and... in order to get t...

By Levi_RomoDec 12,2021

I don’t usually write app reviews but this app genuinely infuriates me. Trying to sign in fails constantly. I have no idea why. I used Sign In with Apple but it insisted that it couldn’t work. So I try create an account normally. But of course Apple doesn’t remember the keychain generated password it recommended so tha didn’t help. (Less the apps fault but still annoying) After a while it some how works I literally did nothing different. I go in and try to place an order because there’s a deal going on. I select my store but as a try to order it insists that the one store that is close to me has no donuts. It instead show coffee under the donuts tab and Merchandise under the coffee tab. I tried reopening the app thinking it was another bad glitch. But nothing worked and eventually the sign in issue came back. I just wanted donuts on sale man. I check the website to try and order but apparently it’s the same issue No donuts. Weird right? A hot and ready sign yet no donuts. No donuts at...