Based on the user reviews of the JMU Bus app, here are the top 3 pros and cons: **Pros:** 1. **Easy to use**: Users praise the app's simple and intuitive design, making it easy to navigate and plan routes. 2. **Reliable information**: Reviewers appreciate the app's accurate and timely updates on bus schedules and routes. 3. **Convenient planning**: Users appreciate the app's ability to help them plan their daily commutes and optimize their route. **Cons:** 1. **Limited coverage**: Unfortunately, the app does not cover all buses in James Madison University's campus, leaving some users frustrated. 2. **Lag and glitches**: Some users experienced laggy performance and occasional glitches while using the app. 3. **Lack of real-time updates**: Although the app provides reliable information, some users would like to see real-time updates on bus locations and delays.