H-E-B Debit
OS :
Version :6.3.2/6.2
Size :/31.80Mb
Updated :Nov 10,2022
Jan 28,2022
Developer :NetSpend
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Pros and Cons from users' feedback
After analyzing the reviews, here are three cons and pros of the app: **Pros:** 1. Convenient mobile payment option for HEB debit card users, saving time and effort. 2. Easy to set up and use, with clear instructions and minimal technical issues reported. 3. Helpful customer support team efficiently resolves issues and addresses concerns. **Cons:** 1. Some users experience difficulties linking their debit card to the app, requiring multiple attempts. 2. Limited customization options for account management and settings, leading to frustration. 3. Occasional app crashes or freezes, disrupting the seamless payment experience.
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Description
Account opening is subject to registration and ID verification.¹

Say hello to the H-E-B® Debit Account, a great way to pay from a company Texans have trusted since 1905. Some of the benefits include:

• Earn 5% cash back on H-E-B brand products² when you use the H-E-B Debit card.

• There is no monthly fee to maintain your account.

• Short on funds? With qualifying Direct Deposit, our Purchase Cushion³ may cover you up to $20 if you fall a little short. (Resolve negative balances within 30 days by adding funds to your account.)

• Access funds up to 2 days faster⁴ with Direct Deposit.

• Free cash withdrawals at H-E-B ATMs.⁵

• Add funds to your account at no-cost⁶ by visiting the H-E-B Customer Service Center or checkout.

Visit hebdebit.com to learn more.

1 ID verification required. We will ask for your name, address, date of birth, and your government ID number. We may also ask to see a copy of your driver’s license or other documents at any time.

2 5% cash back applies only to H-E-B brand products purchased at an H-E-B store register or heb.com using your H-E-B Debit Card issued by Pathward, National Association. 5% cash back is limited to the amount of the purchase paid for using your H-E-B Debit Card. Not valid on purchases at Central Market®, Mi Tienda®, Joe V’s Smart Shop®, or through Favor®. No cash back for pharmacy prescriptions, gift cards, restaurants, fuel, car washes, purchases made on the H-E-B Go app or at H-E-B Go kiosks, or purchases at mobile point-of-sale systems deployed in store. Cash back will be credited to your available balance within 7 business days after applicable purchase. Cash back offer by H-E-B. Pathward, N.A., Mastercard, and Netspend do not sponsor, and are not affiliated with the offer.

3 The $20 Purchase Cushion is not an extension of credit. To be eligible, Accountholder must have
received qualifying Direct Deposits of paychecks and/or government benefits payments totaling at least $500.00 within one (1) calendar month. See the Deposit Account Agreement for details.

4 Faster funding claim is based on a comparison of the Pathward, National Association, policy of making funds available upon receipt of payment instruction versus the typical banking practice of posting funds at settlement. Fraud prevention restrictions may delay availability of funds with or without notice. Early availability of funds requires payor’s support of direct deposit and is subject to the timing of payor’s payment instruction.

5 Free ATM withdrawals at H-E-B branded ATMs (“in-network ATMs”) in the US. Visit your Online Account Center for a list of in-network ATMs. Transactions at all non-H-E-B branded ATMs are $2.95, operator may assess additional charges.

6 There is no fee to add funds at participating H-E-B locations for the H-E-B® Debit Account. See the Deposit Agreement for details and additional fees.

The H-E-B® Debit deposit account and H-E-B Debit Card are established by Pathward, N.A., Member FDIC, pursuant to license by Mastercard International Incorporated. Netspend is a service provider to
Pathward, N.A. Certain products and services may be licensed under U.S. Patent Nos. 6,000,608 and 6,189,787.

Mastercard and the circles design are registered trademarks of Mastercard International Incorporated.

Card may be used everywhere Debit Mastercard is accepted.

© 2022 Netspend Corporation. All rights reserved worldwide. Netspend is the federally registered U.S. service mark of Netspend Corporation. All other trademarks and service marks belong to their owners.

Google Play and the Google Play logo are trademarks of Google LLC.
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Comments (3)
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    By Sarvesh JadhavJul 29,2022
    Can't login to my account. Keeps telling me "There is an issue with your account. Please contact customer service to resolve the issue." Guess what? I keep calling customer service but no one picks up the phone. Update - I emailed customer service. They replied back saying you need to call the number. It can't be resolved over email.
  • G
    By George RodriguezJun 30,2022
    Haven't had a chance to use it yet with all this inflation. Gotta choose between putting gas or food ?
  • J
    By Juan Carlos ArrambidezJun 22,2022
    Money takes a long time to deposit. I transferred the money since Saturday and it's Wednesday and I'm still waiting to be added to HEB debit card. Don't give me excuses give me solutions