Greystar Resident Portal
OS :
Version :VARY
Size :
Updated :Feb 17,2020
Developer :Entrata, Inc
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Here are three potential topics that users might discuss about the app, turned into questions: 1. Is the app's user interface intuitive and easy to navigate? 2. Are the payment options and structures flexible and convenient for users? 3. Does the app provide reliable and timely updates on community events and news?
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Pros and Cons from users' feedback
After reviewing the Google Play Store ratings and reviews for the "Resident Portal" app by Greystar, here are three pros and three cons in 15 words or less each: **Pros:** 1. User-friendly interface makes it easy to access account information and services. 2. Timely and detailed notifications keep residents informed of community updates and issues. 3. Convenient payment options and online payment tracking simplify rent and utility payments. **Cons:** 1. Technical issues and glitches occasionally cause errors and frustration for users. 2. Limited customization options for setting up notifications and account preferences. 3. Some users report inconvenience when trying to resolve issues with staff or customer support.
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Description
The Greystar Resident Portal app provides a convenient way to pay rent, submit maintenance orders with photos, and communicate with your apartment community all from your mobile phone.

Residents have the ability to pay rent with a single tap, manage one-time or recurring rent payments and receive rent reminder push notifications with the app (see below for a list of key features).

Much of the Greystar Resident Portal app is configurable by the property in which you live. Property settings include, but are not limited to, payment methods, payment days, full balance payment requirements, or maintenance request availability.

If you have feedback, suggestions or bugs about the app itself, please email [email protected], we would love to hear from you!

Greystar Resident Portal App Features:

• Make a One Time Payment - Easily submit a one time payment with the same trusted payment platform you have always used.
• Add/Delete Recurring Payments - Easily schedule new auto-payments ensuring your rent will never be late.
• One-Tap Pay - Pay rent with a single tap right from your smartphone. The app remembers your last used payment method and knows your exact balance due.
• RentNotify - Sends push notifications to your device, reminding you to pay rent.
• Contact Property - Contact your property directly from the app. The app automatically routes your call to the appropriate after-hours number when the office closes.
• Submit Maintenance Requests - Submit a maintenance request right from the app.
• Take a Picture of the Problem - Use your smart phone's camera to take a picture of the maintenance issue without leaving the app.
• Fingerprint Authentication - After initial setup, securely log in to the app by scanning your finger print

Please note: The Greystar Resident Portal App is only for residents of Greystar properties using Entrata's ResidentPortal and ResidentPay products.
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