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Dolly: Moving & Delivery Help
OS :
Version :3.138.6
Size :109.88Mb
Updated :Jul 19,2022
Developer :Dolly, Inc.
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You can ask the AI some questions about the app
Here are three topics that users may discuss about the Dolly app and turned into questions: 1. How does the Dolly app's shipping estimate and scheduling feature help you plan your moves? 2. Are there any additional services or features offered by Dolly that set it apart from other moving apps? 3. What is the typical cost of using Dolly for a small-scale local move, such as a one-bedroom apartment?
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Pros and Cons from users' feedback
Based on the user reviews, here are three pros and three cons of the Dolly app: Pros: * Easy scheduling and booking process. Quick and efficient. * Helpful customer service. Responded promptly to my concerns. * Flexible pricing options. Competitive rates for moving services. Cons: * Lost my belongings during the move. Difficulty in resolving the issue. * Miscommunication with the movers. Confusion about pickup and drop-off times. * App glitches and technical issues. Frustrating to deal with during the move. Note: These summaries are based on a review analysis and may not reflect the full range of opinions from all users.
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Description
Dolly is a fast, easy, and affordable way to get the moving and delivery help you need on your terms. Whether you’re moving apartments or you need to get big and bulky items home from retailers like The Container Store, Big Lots, or Crate & Barrel, Dolly delivers. DOLLY HELPERS Dolly connects you to trusted, local professionals with pickup trucks, cargo vans, and box trucks to support your moving and delivery needs. Not only are Dolly Helpers trained to move and handle big and bulky items safely and securely, they’re also background-checked and insured—and all Dollys are backed by our Damage Protection program. THE MOVING & DELIVERY HELP YOU NEED, ON-DEMAND * Store Delivery: Convenient, fast, and often cheaper than traditional delivery options * Mini & Small Moves: The perfect solution for moving one or a few items easily * Apartment Moves: Dolly will get your stuff safely from A to B * Labor-Only Moves: For all your heavy lifting needs, get help with rearranging furniture or other large items, just loading and unloading, or even event set-up and tear-down * Online Marketplace: Get or deliver your Facebook Marketplace, OfferUP, and Craigslist finds * Donation: Get your big and bulky items picked up and dropped off * Small Business Moves: Dolly is your alternative to truck and trailer rentals and moving companies * Storage Moves: Get help loading and unloading your storage unit in one trip * Junk Removal: Get a hand removing your unwanted items and let Dolly haul it away for responsible disposal DOLLY IS EASY Scheduling a move or delivery with Dolly is easy! 1. Enter your moving or delivery details. 2. Receive an upfront, guaranteed price and schedule a move or delivery that fits your schedule. 3. Chat with your Helper and track your Dolly progress. DELIGHTING OUR CUSTOMERS We’re obsessed with customer satisfaction. That’s why Dolly lets you set the schedule for your move or delivery, find out the cost of your Dolly before you book, and have the peace of mind that your Dolly is backed by our Damage Protection program.
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Comments (3)
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    By AirronRJan 6,2018
    I was at Costco and had no clue how I was going to get a huge sectional that was perfect for our den home. One of the employees suggested Dolly. I called the number to get a little more information. It was about 1:30pm on Friday. It would be $77 to take it up a flight of stairs. That was a great price for me to save the hassle of going to U-Haul to get a truck, hiring a day worker (who has no background check and may go by only a nickname) to help me move. Then there’s the joy of refueling the truck and taking it back. The next available time was at 3:30p. I thought it would be the next day because I called so last minute. The “helper” arrived early which was great. I had no idea how quickly all of this would unfold. I needed to go back home to empty the room a little. Costco allowed me to leave a receipt there so I didn’t need to be present for the helper to take the furniture out. I was home for only about 30 min cleaning frantically and got a call that they were outside with our ...
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    By PooperscoopersarahNov 20,2017
    Dolly is the 3rd party company that the store we purchased furniture from advertises. We looked into the app, and costs. For a last minute, prompt service, the prices are almost unbelievable. We purchased 2 couches, both heavy recliners. The app was extremely easy to navigate - you just select your pick up location and drop off. Unfortunately, the company we bought the furniture from had a pretty big mix up. They sent us 2 different colored couches. This meant that the Dolly helpers had to drive all the way back, get the issue sorted out, to just drive all the way back to us for the correct delivery. Not once did the helpers complain or become irritated. They were so helpful explaining that this has happened before and Dolly is great with making sure we as the customer are satisfied and that the ones at fault (the store in which they picked up the furniture) would have to cover the inconvenience and extra costs for the multiple trips. The Dolly helpers were professional, friendly, and ...
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    By Don912Sep 2,2019
    I used dolly last year to Move a mattress and it was the perfect experience.. So since I was already impressed, I chose them for my apartment move this year. I booked a month ahead of schedule with 2 helpers and put my mind to rest. However, on the moving day, dolly was unable to find me helpers so I had to keep calling them.. And the most important thing for you to know is, it doesn't matter if you book ahead of schedule.. How their system works is, they find helpers for you on the day of your move and they have no control over the helpers since the helpers decide whether they accept your dolly or not. So in my case, I was completely helpless and stressed out on my moving day and dolly customer services kept asking me to push the time of my dolly further away so someone could accept my dolly. I was already a day late and had to be out of my apartment by the end of that day.. I eventually had to pay another professional moving company at the last minute and all the trust and the eff...
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