By {{comment.commentUser}}{{comment.commentDateString}}

{{comment.comment}}

By Millennial VoiceNov 30,2018

I love bike share and use it all the time so thank you for supporting it in Denver. The new update is much faster to check out a bike and use, which is the main thing. I would love to see more data on my trips displayed in a visual and fun way. Calories, trips, total miles, badges, etc. Take a look at the Citi bike app for more inspiration. Thank you again!

By Mandy VegasAug 4,2022

Firstly, I really want to love this company, the concept is great! Unfortunately the app works about 60% of the time, most of the time it is incorrect; either with showing bikes available or showing parking available, both incorrect. Most of the time when I go to rent a bike, I look on the app to see how many bikes are available at the docks near me, I walk to a dock thinking that I will be able to get a bike, only to get there and find that either- there are less bikes than the app stated, or there are bikes under maintenance, the app will literally only update once I reach the dock. I try again…..hoping the same thing won’t happen, it often does OR someone else beats me to the dock in the 5-7 min it takes to walk to the next closest dock. It usually takes 20-30 min to actually find a bike to rent. They need a way to offer a reservation for at least a 10 min window. It is also very annoying when I look on the app to see where I can park my bike to return it and I get there and find th...

By 000unicorn000Jun 30,2021

On two occasions I would take bike out “successfully” and it would read ERROR in RED. Yesterday… it did that again and I tried re doing it.. and after 3 FAILED attempts of the bike getting unlocked but showing as “failed attempt”, I tried being correct and putting it back in so it is on record of what bike I took out… it told me I was over my limit!!! Then, my friend tried paying for me EVEN THOUGH I HAVE A MEMBERSHIP. And guess what? It took her money, but didn’t let me take a bike out so she needs her money back for sure. This app needs an update and I don’t need a limit for something I paid for as a member, especially when it’s the app’s fault. Please fix. I DIDN’T even get to ride! I couldn’t even call customer service because it was 6 pm. And then I’ve sent emails. Hopefully this gets resolved… but I’m frustrated as I did not get my workout in. AND it took my friends money. I gave this 5 stars but I’m taking it down to 3 as it is taking money and not providing the service I paid f...